Everyone says they have great listening skills, but sadly, very few actually do. The study says that an average listener barely remembers 25% of what is said.
What are good listening skills?
While assuming that “not talking” when others are speaking calculates to good listening skills is not at all pertinent. It has been confirmed by findings that contrary to being silent good listeners constructively ask questions periodically. They try to make the other person feel confident by sharing their valuable feedback to their thoughts.
Why having good listening skills is important?
Here are some statements recorded which emphasize the significance of listening skills:
•“Frankly, I had never thought of listening as an important subject by it. But now that I am aware of it, I think that perhaps 80% of my work depends on my listening to someone, or someone else listening to me.”
• “I’ve been thinking back about things that have gone wrong over the past couple of years, and I suddenly realized that many of the troubles have resulted from someone not hearing something, or getting it in a distorted way.”
•“It’s interesting to me that we have considered so many facets of communication in the company, but have inadvertently overlooked listening. I’ve about decided that it’s the most important link in the company’s communications, and it’s also the weakest one.”
The art of listening is thus pivotal part of our lives. It is not restricted to communication top down the hierarchy rather it is essential part of every communication. From being essential tool of the leaders to examine the other person’s mind it is important to listen.
Leadership and listening skills:
"If you make listening and observation your occupation, you will gain much more than you can by talk." --Robert Baden-Powell
Listening is an important tool at workplace. It is estimated that superiors who fail to listen to problem of subordinates are often resented by the subordinates. They will never share their problems if they are not heard by leaders. In the study ‘The Risks Of Ignoring Employee Feedback’, it was found that 17% of the people were not satisfied by the way their leader responds to their listeners. It was found that either they fail to listen or else they would not listen with empathy.
Here are 2 myths that need to be broken to be a good listener:
1. Listening skills depend on intelligence level.
2. Learning to read is connected with listening skills.
Thus, while developing good listening skills takes time it can be honed by eliminating these myths and understanding the significance of good listening.
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